Accessibility at Gardeners Fitzrovia

Gardeners Fitzrovia is committed to providing an accessible and inclusive experience for all customers, visitors, and website users. We want everyone to be able to access information about our gardening services in Fitzrovia, understand our content, and contact us in a way that works for them. This accessibility statement explains the steps we take to support accessibility and how you can let us know about any issues.

Our Commitment to WCAG 2.1 AA

We aim to conform to the Web Content Accessibility Guidelines WCAG version 2.1 at the AA level. These guidelines describe how to make web content more usable and accessible for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

By working towards WCAG 2.1 AA, we focus on making our Gardeners Fitzrovia website perceivable, operable, understandable, and robust. This includes clear structure, consistent navigation, readable text, and compatibility with common assistive technologies used by people in the Fitzrovia area and beyond.

Screen-Reader and Assistive Technology Support

Our website is designed to work with modern screen readers and other assistive technologies. We use semantic HTML to help screen readers understand the structure of each page, including headings, paragraphs, and lists. Images that convey information are given meaningful alternative text so that users who cannot see them still receive the same important content.

Form fields and interactive elements are labelled where possible so that visitors using screen readers can identify the purpose of each control. We aim to minimise the use of complex visual-only elements and ensure that key information about our gardening services in Fitzrovia is available in text form.

Keyboard Navigation

The Gardeners Fitzrovia website is intended to be fully usable with a keyboard, without requiring a mouse or touch input. Users should be able to move through menus, links, and form fields using common keyboard controls such as the Tab, Shift plus Tab, Enter, and arrow keys.

We work to ensure that the focus indicator is visible so users can see which element is currently selected. Interactive features are designed so that they can be reached and activated with a keyboard. This supports visitors who have limited mobility, use alternative input devices, or simply prefer keyboard navigation while exploring gardening information for the Fitzrovia area.

Text, Colour, and Layout

We choose text colours and background colours with contrast in mind, following WCAG 2.1 AA contrast ratio guidelines where possible. This helps make text clearer and easier to read for users with low vision or colour vision deficiencies.

Text is structured using headings and paragraphs to make content easier to scan and understand. We avoid relying on colour alone to communicate meaning and aim to keep language clear and straightforward, particularly when describing our accessible gardening services in Fitzrovia.

Continuous Improvement

Accessibility is an ongoing process. We review our website and digital content periodically to identify areas for improvement. When we introduce new features or content, we consider accessibility from the outset so that all users can benefit from updates related to gardening services and information in Fitzrovia.

Contact for Accessibility Requests and Feedback

We welcome feedback on the accessibility of the Gardeners Fitzrovia website and our services. If you experience any difficulty accessing content, using our forms, navigating with a keyboard, or interacting with our pages using a screen reader, you can contact us to request support or an alternative format.

When you contact us about an accessibility issue, please describe the problem, the page or content you were trying to access, and the type of device or assistive technology you are using. This information helps us investigate and work towards resolving the issue for you and for other visitors.

We review all accessibility requests and feedback and aim to respond using clear and accessible communication. Our goal is to ensure that everyone interested in Gardeners Fitzrovia can get the information and support they need to make use of our gardening services in the Fitzrovia area.